Patient Access Specialist - Day, Per Diem

BILH Performance Network; Peabody, Northern (MA, KY); Hybrid; USD 58,741,000 - 79,056,000; Full time

Job summary

Beth Israel Lahey Health in Peabody, MA is seeking a Per Diem Patient Access Representative to join our Patient Access team. You will register patients, collect demographics and insurance details, process payments, and support scheduling to ensure a smooth, respectful patient experience.

The role emphasizes confidentiality, accurate data entry, and first-call resolution, with extensive EHR training provided.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1-3 years related work experience.
• Experience with web-based applications and MS Office.

Responsibilities

• Register patients and collect demographic and financial information.
• Process payments and co-pays; safeguard cash.
• Schedule and reschedule appointments; manage wait times.

Skills

Fast-paced environment

Independent decision-making

Typing 40+wpm

Bilingual communication

Medical terminology

Education

High school diploma

Associate’s degree preferred

Tools

EHR Software

Microsoft Office

CRM systems

Job description

Beth Israel Lahey Health in Peabody, MA is seeking a Per Diem Patient Access Representative to join our Patient Access team. You will register patients, collect demographics and insurance details, process payments, and support scheduling to ensure a smooth, respectful patient experience.

The role emphasizes confidentiality, accurate data entry, and first-call resolution, with extensive EHR training provided.