Patient Access Specialist - Compassionate Registration

CommonSpirit Health; Salt Lake City (UT); On-site; USD 24,000 - 34,000; Full time

Job summary

Holy Cross Hospital Salt Lake is seeking a Patient Access Representative to support the patient journey by handling demographic and financial intake, verifying benefits, explaining financial requirements, and assisting with registrations. The role emphasizes organization, attention to detail, and exemplary customer service to create a positive patient experience.

Responsibilities include accurate data collection, insurance eligibility verification, collecting patient portions, obtaining

Qualifications

• High School Diploma/G.E.D. required.
• Preferred: Office experience in a healthcare environment, familiarity with medical terminology, multitasking and prioritizing skills.

Responsibilities

• Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
• Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
• Collects patient portion from patients prior to or at time of service (following MSE).
• Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
• Maintains an accuracy rate within the departmental guidelines.
• Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

Skills

Customer service

Organization

Attention to detail

Communication

Education

High School Diploma/G.E.D.

Job description

Holy Cross Hospital Salt Lake is seeking a Patient Access Representative to support the patient journey by handling demographic and financial intake, verifying benefits, explaining financial requirements, and assisting with registrations. The role emphasizes organization, attention to detail, and exemplary customer service to create a positive patient experience.

Responsibilities include accurate data collection, insurance eligibility verification, collecting patient portions, obtaining