Patient Access & Registration Specialist

Holy Cross Hospital Salt Lake; Salt Lake City (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

Holy Cross Hospital Salt Lake is seeking a Patient Access Representative to enhance the patient experience through organized, service-oriented admissions processes. You will pre-admit, admit, and register patients, interviewing for demographics and financial information while explaining financial requirements and collecting patient portions.

The role emphasizes strong organizational and customer service skills, meticulous data gathering, and clear communication of complex information to support

Qualifications

• High School Diploma or GED is required.
• Preferred experience in a healthcare office setting.
• Ability to multitask and prioritize tasks in a clinical environment.

Responsibilities

• Register patients accurately and courteously during the admission process.
• Verify insurance eligibility and explain financial requirements to patients.
• Collect patient portions prior to or at the time of service.
• Obtain signatures and scan documents into the patient record.
• Maintain accuracy in data capture and protect patient confidentiality.
• Support and mentor new associates as needed.

Skills

Healthcare office experience

Multitasking

Attention to detail

Customer service

Education

High School Diploma/G.E.D.

Job description

Holy Cross Hospital Salt Lake is seeking a Patient Access Representative to enhance the patient experience through organized, service-oriented admissions processes. You will pre-admit, admit, and register patients, interviewing for demographics and financial information while explaining financial requirements and collecting patient portions.

The role emphasizes strong organizational and customer service skills, meticulous data gathering, and clear communication of complex information to support