Patient Access Specialist

University of Utah Health; Salt Lake City (UT); On-site; USD 32,000 - 45,000; Full time

Job summary

University of Utah Health seeks a patient-focused Registration Associate to support the admission process in the revenue cycle. You will interview patients, collect demographics and insurance information, and assist with financial arrangements while coordinating with clinicians and departments to ensure a smooth patient experience.

The role emphasizes accurate data collection, HIPAA compliance, and timely registration, with opportunities to help patients navigate billing and insurance issues.

Qualifications

• Associate's degree in a health care related field or equivalent.
• Ability to discuss financial arrangements with patients and explain policies.
• Strong written and verbal communication and collaboration with clinicians.

Responsibilities

• Interview patients to obtain demographics and insurance information.
• Register patients according to regulations and ensure correct admission class.
• Provide basic HIPAA compliance counseling during registration.
• Assist patients with financial questions and payment options.
• Identify and collect patient financial responsibility as appropriate.
• Complete reports, queues, and bedside registrations as needed.
• Schedule and register appointments for ancillary services.
• Correct registration errors to ensure proper billing.
• Collaborate with clinicians and departments to enhance patient experience.

Skills

Prioritization

Communication

Software navigation

Customer service

Financial discussions

Education

Associate's degree in a health care related field

Job description

University of Utah Health seeks a patient-focused Registration Associate to support the admission process in the revenue cycle. You will interview patients, collect demographics and insurance information, and assist with financial arrangements while coordinating with clinicians and departments to ensure a smooth patient experience.

The role emphasizes accurate data collection, HIPAA compliance, and timely registration, with opportunities to help patients navigate billing and insurance issues.