Patient Access & Registration Specialist (Night Shift)

Holy Cross Hospital Salt Lake; Salt Lake City (UT); On-site; USD 38,000 - 52,000; Full time

Job summary

Holy Cross Hospital Salt Lake is seeking a Patient Access Representative to support the patient journey from pre-admission to registration. You will interview patients for demographics and financial information, verify insurance benefits, explain financial requirements, and collect patient portions, while mentoring new associates.

The role emphasizes strong organization, attention to detail, and effective communication to ensure a positive patient experience and accurate medical records.

Qualifications

• High School Diploma/G.E.D. is required.

Responsibilities

• Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
• Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
• Collects patient portion from patients prior to or at time of service (following MSE).
• Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
• Maintains an accuracy rate within the departmental guidelines.
• Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

Education

High School Diploma/G.E.D.

Job description

Holy Cross Hospital Salt Lake is seeking a Patient Access Representative to support the patient journey from pre-admission to registration. You will interview patients for demographics and financial information, verify insurance benefits, explain financial requirements, and collect patient portions, while mentoring new associates.

The role emphasizes strong organization, attention to detail, and effective communication to ensure a positive patient experience and accurate medical records.