Patient Access Specialist — Impactful Healthcare CSR

R1 RCM, Inc.; Cedar Park (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

R1 RCM is seeking a Patient Access Representative at Ascension Seton Cedar Park, TX to greet patients, verify information, and register them across multiple systems. This frontline role supports fast, compassionate access to care and contributes to hospital operations and revenue cycle.

You’ll work in AM, PM or Overnight shifts; part-time or full-time. No healthcare background? We’ll train you. This is a launchpad for a healthcare career.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and interpersonal skills.
• Ability to pass a background check and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients with check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence.
• Build trust with patients during moments of illness, anxiety or confusion.
• Navigate diverse insurance plans, enter demographics and collect co-pays where applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• No healthcare background? We’ll train you—this role launches a healthcare career.

Skills

Customer service experience

Communication skills

Multitasking

Fast-paced environment

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Patient Access Representative at Ascension Seton Cedar Park, TX to greet patients, verify information, and register them across multiple systems. This frontline role supports fast, compassionate access to care and contributes to hospital operations and revenue cycle.

You’ll work in AM, PM or Overnight shifts; part-time or full-time. No healthcare background? We’ll train you. This is a launchpad for a healthcare career.