Patient Access Specialist — Compassionate Registration (Part-Time)

R1 RCM, Inc.; Cedar Park (TX); On-site; USD 23,000 - 34,000; Part time

Job summary

R1 RCM, Inc. is hiring a Part-time PRN Patient Registration representative at Ascension Seton Cedar Park. You’ll be the first contact for patients, ensuring fast, compassionate and accurate access to care in a frontline healthcare customer service role.

Trainable role with strong focus on patient experience, collaboration with care teams, and navigating insurance details. This position supports hospital operations and revenue cycle goals while offering growth within R1.

Qualifications

• Excellent customer service experience and communication skills.
• Ability to multitask in a fast-paced environment with accuracy.
• Comfortable with shifting priorities and sensitive patient information.

Responsibilities

• Provide exceptional customer service and assist patients with check-in using multiple computer systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions with clarity.
• Build trust with patients who may be ill, anxious or overwhelmed.
• Navigate diverse insurance plans, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Part-time PRN Patient Registration representative at Ascension Seton Cedar Park. You’ll be the first contact for patients, ensuring fast, compassionate and accurate access to care in a frontline healthcare customer service role.

Trainable role with strong focus on patient experience, collaboration with care teams, and navigating insurance details. This position supports hospital operations and revenue cycle goals while offering growth within R1.