Compassionate Patient Access Specialist (PRN)

R1 RCM, Inc.; Manhattan (KS); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative to be the first point of contact for patients. You will help with check-in, gather information, and provide cost estimates while navigating insurance details to support timely access to care.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a fast-paced hospital environment. Training is provided, with opportunities for growth within the company.

Qualifications

• Excellent customer service and communication abilities.
• Professional demeanor in fast-paced environments.
• Ability to multitask and shift priorities as needed.

Responsibilities

• Provide exceptional customer service to patients and families during check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions confidently.
• Build trust with patients during stressful moments.
• Navigate insurance plans, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

customer service

communication

interpersonal skills

multitasking

prioritization

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative to be the first point of contact for patients. You will help with check-in, gather information, and provide cost estimates while navigating insurance details to support timely access to care.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a fast-paced hospital environment. Training is provided, with opportunities for growth within the company.