Patient Access Specialist - Compassionate Front Desk Experience

SimonMed; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

No nights/no weekends

Medical, dental, and vision insurance

401(k) eligibility

Paid holidays

PTO

Sick Time

Free whole-body scans

Job summary

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admission at our imaging centers with accuracy, empathy, and efficiency. You will greet patients, verify insurance, and process documentation to start each visit smoothly.

In this fast-paced role, you will collaborate with clinical and administrative teams, handle scheduling and registrations, and maintain detailed patient records in our EMR/PM systems. A patient-first mindset and clear communication are essential.

Qualifications

• 1+ years of customer service or medical office experience preferred
• Experience with scheduling, insurance verification, or healthcare registration processes preferred
• Strong computer and data entry skills
• Ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Experience working with EMR/PM systems preferred
• High school diploma or equivalent required

Responsibilities

• Greet patients and guide them through admission at imaging centers
• Verify insurance information and process documentation
• Support front desk operations and patient flow
• Communicate empathetically with patients and team
• Enter data accurately into EMR/PM systems

Skills

Patient-first mindset

Clear communication

Attention to detail

Adaptability

Reliability

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admission at our imaging centers with accuracy, empathy, and efficiency. You will greet patients, verify insurance, and process documentation to start each visit smoothly.

In this fast-paced role, you will collaborate with clinical and administrative teams, handle scheduling and registrations, and maintain detailed patient records in our EMR/PM systems. A patient-first mindset and clear communication are essential.