Patient Access Specialist: Compassionate Front Desk & Billing

mercy; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Matched Retirement Plan

Job summary

Mercy Hospital Southeast in Cape Girardeau, MO seeks a Patient Access Representative to be the first point of contact, delivering compassionate service and accurate data entry for patient records.

Responsibilities include scheduling, registration, benefit verification, pre-certification, and financial clearance while maintaining up-to-date knowledge of insurance plans and guidelines.

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance into Mercy facilities including scheduling, registration, and pre-certification.
• Handle financial clearance and pre-visit collection; ensure accurate patient data.
• Maintain knowledge of insurance carriers and Medicare guidelines.

Skills

Telephone etiquette

Communication skills

Organizational skills

Attention to detail

Customer service

Computer systems

Education

High School diploma

Some college helpful

Tools

Medical terminology

Insurance plans knowledge

Job description

Mercy Hospital Southeast in Cape Girardeau, MO seeks a Patient Access Representative to be the first point of contact, delivering compassionate service and accurate data entry for patient records.

Responsibilities include scheduling, registration, benefit verification, pre-certification, and financial clearance while maintaining up-to-date knowledge of insurance plans and guidelines.