Patient Access Specialist — Compassionate Front Desk

Mercy; Poplar Bluff (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Tuition assistance

Retirement match

Paid time off

Job summary

Mercy Hospital Stoddard in Poplar Bluff, MO is seeking a Patient Access Representative. This full-time role ensures friendly, accurate patient intake, scheduling, and financial clearance while upholding Mercy Service Standards.

Requires 1–3 years of clerical and customer service experience, high school diploma, and familiarity with medical terminology and insurance plans. The position is based in the Radiology Dept.

Qualifications

• Requires effective written and verbal communication.
• Experience in clerical tasks and customer service preferred.
• Knowledge of medical terminology and insurance plans preferred.

Responsibilities

• Facilitate patient entrance into Mercy facilities including scheduling, registration, and verification.
• Handle pre-certification and financial clearance, including pre-visit collection.
• Ensure accurate patient data in the system with attention to details.

Skills

Communication skills

Telephone etiquette

Customer service

Administrative support

Education

High School diploma

Some college coursework

Job description

Mercy Hospital Stoddard in Poplar Bluff, MO is seeking a Patient Access Representative. This full-time role ensures friendly, accurate patient intake, scheduling, and financial clearance while upholding Mercy Service Standards.

Requires 1–3 years of clerical and customer service experience, high school diploma, and familiarity with medical terminology and insurance plans. The position is based in the Radiology Dept.