Patient Access Specialist – Front Desk (Healthcare)

R1-Rc; Round Rock (TX); Presencial; USD 22 000 - 32 000; Tempo integral

Resumo da oferta

R1 RCM Inc. in Round Rock, TX is seeking a Patient Access Representative to provide fast, compassionate access to care. You will handle registrations, verify information, and coordinate with care teams to support smooth patient flow.

The role emphasizes exceptional service, accuracy, and empathy in a fast-paced healthcare setting. Training is provided, and the base pay range is disclosed for this US-based position.

Qualificações

• Exceptional customer service experience, communication, and interpersonal skills.
• Ability to multitask and prioritize quickly with high attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsabilidades

• Provide exceptional customer service and assist patients and families with the check-in process, working across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Conhecimentos

Customer service

Communication

Interpersonal skills

Multitasking

Insurance verification

Front desk

High School Diploma/GED

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

R1 RCM Inc. in Round Rock, TX is seeking a Patient Access Representative to provide fast, compassionate access to care. You will handle registrations, verify information, and coordinate with care teams to support smooth patient flow.

The role emphasizes exceptional service, accuracy, and empathy in a fast-paced healthcare setting. Training is provided, and the base pay range is disclosed for this US-based position.