Compassionate Patient Access Specialist - Frontline Care

R1-Rc; Austin (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Team environment

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Austin, TX. You’ll be the first point of contact, ensuring fast, compassionate access to care and accurate registration across several systems.

You’ll handle phones, demographics, insurance verification, and co-pays while supporting nurses and clinicians to maintain patient flow. A high school diploma is required, and training is provided for healthcare career growth.

Qualifications

• Exceptional customer service and communication skills are essential.
• Ability to multitask and prioritize quickly with accuracy.
• Comfortable with a fast-paced environment and shifting priorities.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information.
• Explain cost estimates and collect co-pays when applicable.
• Collaborate with clinical teams to support smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Team collaboration

Education

High School Diploma or GED

Tools

Patient registration systems

Insurance verification systems

CRM software

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Austin, TX. You’ll be the first point of contact, ensuring fast, compassionate access to care and accurate registration across several systems.

You’ll handle phones, demographics, insurance verification, and co-pays while supporting nurses and clinicians to maintain patient flow. A high school diploma is required, and training is provided for healthcare career growth.