Patient Access Specialist — Caring Scheduling & Billing

OrthoNebraska; Omaha, Northern (NE, KY); Hybrid; USD 2,066,000 - 3,031,000; Part time

Job summary

OrthoNebraska in Omaha, NE is hiring a Part-time Patient Access Representative (Casual/PRN) to be the patient’s first impression by delivering friendly, accurate service in a fast-paced setting. You will enter patient information, verify insurance, schedule appointments, and collect upfront payments while upholding confidentiality and a professional image.

The role requires a high school diploma and 2+ years of customer service, with healthcare experience preferred, and involves using EMR

Qualifications

• 2+ years of customer service experience
• 2+ years healthcare experience preferred
• Understanding revenue cycle preferred
• Proficient with EMR and other workplace software

Responsibilities

• Always provide exceptional customer service by placing patients' needs above all else.
• Preregistration of patient charts and insurance verification.
• Check in patients efficiently and with a personalized approach.
• Schedule appointments with patient convenience as a priority.
• Assist patients with wayfinding and paperwork as needed.
• Maintain confidentiality and respect patient rights.
• Attend team meetings and comply with safety policies and regulations.

Skills

Customer service

Interpersonal skills

Communication

Education

High School diploma or equivalent

Tools

EMR software

Job description

OrthoNebraska in Omaha, NE is hiring a Part-time Patient Access Representative (Casual/PRN) to be the patient’s first impression by delivering friendly, accurate service in a fast-paced setting. You will enter patient information, verify insurance, schedule appointments, and collect upfront payments while upholding confidentiality and a professional image.

The role requires a high school diploma and 2+ years of customer service, with healthcare experience preferred, and involves using EMR