Patient Access Specialist — Compassionate Front Desk (No Nights)

SimonMed; San Francisco (CA); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

No nights/no calls/no weekends

Medical, dental, and vision insurance

401(k) eligibility

Paid holidays

PTO

Sick Time

Free whole-body scans

Pet Insurance

Cross training opportunities

Competitive wages

Job summary

SimonMed Imaging seeks a Patient Service Specialist to guide patients through admission with accuracy, compassion, and confidence at our imaging centers. You will greet patients, verify insurance, and process documentation to ensure a clear, efficient visit from arrival to checkout.

In a fast-paced environment, you will stay organized, communicate effectively, and collaborate with clinical and operational teams to deliver an outstanding patient experience and support smooth scheduling and

Qualifications

• 1+ years of customer service, patient access, medical office, or call center experience preferred.
• Experience with scheduling, insurance verification, or healthcare registration processes preferred.
• Strong computer and data entry skills.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Greet patients and verify insurance to initiate the admission process.
• Process documentation and maintain accurate patient demographics and payments.
• Support scheduling, billing, and patient flow to ensure a smooth visit.
• Collaborate with clinical, operational, and support teams to enhance the patient experience.

Skills

Patient-first mindset

Communication skills

Team-oriented

Attention to detail

Adaptability

Reliability & accountability

Problem-solving

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging seeks a Patient Service Specialist to guide patients through admission with accuracy, compassion, and confidence at our imaging centers. You will greet patients, verify insurance, and process documentation to ensure a clear, efficient visit from arrival to checkout.

In a fast-paced environment, you will stay organized, communicate effectively, and collaborate with clinical and operational teams to deliver an outstanding patient experience and support smooth scheduling and