Compassionate Patient Access Specialist

SimonMed; Glendale (AZ); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

No nights/no calls/no weekends

Competitive wages

401(k) eligibility

Medical, dental, and vision insurance

Paid holidays

PTO

Sick Time

Cross training opportunities

Free whole-body scans

Job summary

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admission and orient them to the imaging center experience. You will verify insurance, process documentation, greet patients, and support front desk operations to ensure a smooth visit.

The role requires strong communication, empathy, and accuracy in handling patient data. This position emphasizes a patient-first approach, teamwork with clinical and support staff, and the ability to multitask in a fast-paced

Qualifications

• 1+ years of customer service, patient access, medical office, or call center experience preferred.
• Experience with scheduling, insurance verification, or healthcare registration processes preferred.
• Strong computer and data entry skills.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Guide patients through admission flow with accuracy and care.
• Verify insurance and process documentation to start visits smoothly.
• Greet patients and support front desk operations.
• Assist with scheduling, billing, and patient flow issues to maintain a positive experience.

Skills

Patient-first mindset

Strong communication

Attention to detail

Adaptability & composure

Reliability & problem solving

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admission and orient them to the imaging center experience. You will verify insurance, process documentation, greet patients, and support front desk operations to ensure a smooth visit.

The role requires strong communication, empathy, and accuracy in handling patient data. This position emphasizes a patient-first approach, teamwork with clinical and support staff, and the ability to multitask in a fast-paced