Patient Access & Care Concierge

SimonMed; Tucson (AZ); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Free whole-body scans

Competitive wages

No nights/no calls/no weekends

Cross training opportunities

Medical, dental, and vision insurance

401(k) eligibility

Pet Insurance

Paid holidays

PTO

Sick Time

Job summary

SimonMed Imaging in Tucson is seeking a Patient Service Specialist to guide patients through admission with accuracy, compassion, and confidence. You will greet patients, verify insurance, and process documentation to start every visit clearly and efficiently.

The role requires empathy, strong communication, attention to detail, and the ability to multitask in a fast-paced environment. You will collaborate with clinical and administrative teams to ensure a smooth patient experience from check-in

Qualifications

• A patient-first mindset: empathy, respect, and genuine concern for patient needs.
• Strong communication and team-oriented approach: communicate clearly, listen actively, support patients and teams.
• Attention to detail: collect and maintain patient demographics, insurance, histories, forms, and payments accurately.
• Adaptability and composure: stay calm under pressure in high-volume environments.
• Reliability, accountability, and problem-solving: own your work and help resolve scheduling and billing issues.

Responsibilities

• Greet patients and verify insurance to facilitate admission.
• Process patient documentation and maintain accurate records.
• Support front desk operations and resolve scheduling or billing issues.
• Collaborate with clinical and operational teams to ensure smooth patient flow.
• Maintain a positive patient experience in a fast-paced setting.

Skills

Patient service

Communication

Multitasking

Attention to detail

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging in Tucson is seeking a Patient Service Specialist to guide patients through admission with accuracy, compassion, and confidence. You will greet patients, verify insurance, and process documentation to start every visit clearly and efficiently.

The role requires empathy, strong communication, attention to detail, and the ability to multitask in a fast-paced environment. You will collaborate with clinical and administrative teams to ensure a smooth patient experience from check-in