Patient Access Specialist — Care Coordinator

Medium; Bensalem Township (Bucks County); On-site; USD 20,741 - 29,540; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Generous vacation, leave, and holiday benefits

Job summary

A healthcare provider is seeking a full-time Patient Access Representative to handle patient calls, coordinate appointments, and verify insurance details. The ideal candidate will have excellent communication and customer service skills, as well as a basic understanding of medical terminology. Compensation is set at $18.25 per hour with additional benefits including medical coverage and generous leave policies. The role emphasizes confidentiality and effective problem-solving in a fast-paced environment.

Qualifications

• Clear and concise verbal communication to effectively interact with patients over the phone.
• Basic understanding of medical terminology, health conditions, and healthcare procedures.
• Ability to provide friendly, empathetic, and patient support to callers.

Responsibilities

• Answering calls from patients regarding appointment scheduling and healthcare information.
• Collecting patient demographics and insurance information accurately.
• Checking patient insurance eligibility and benefits.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Problem-solving skills

Computer proficiency

Ability to multitask

Job description

A healthcare provider is seeking a full-time Patient Access Representative to handle patient calls, coordinate appointments, and verify insurance details. The ideal candidate will have excellent communication and customer service skills, as well as a basic understanding of medical terminology. Compensation is set at $18.25 per hour with additional benefits including medical coverage and generous leave policies. The role emphasizes confidentiality and effective problem-solving in a fast-paced environment.