Patient Access Specialist: Seamless Check-In & Billing

Virginia Mason Franciscan Health; Bonney Lake (WA); On-site; USD 32,924 - 44,179; Full time

Job summary

A healthcare organization is seeking a Patient Access Representative to manage administrative duties in the patient intake process. The role involves interacting with patients, processing check-ins, validating insurance, and scheduling appointments. Candidates should have customer service experience and knowledge of medical terminology and billing practices. Join a team dedicated to delivering high-quality care and contributing to a legacy of innovation. The position offers competitive pay ranging from $23.90 to $32.07 per hour.

Qualifications

• One year of customer service work experience required.
• Preferred: Two years of customer service work experience.
• Preferred: Healthcare or Call Center experience.

Responsibilities

• Registers and checks patients in/out.
• Verifies patient demographic and insurance information.
• Conducts routine insurance eligibility verifications.
• Copies/scans patient access related materials.
• Records non-clinical charges.
• Handles and reconciles payments.

Skills

Customer service

Critical thinking

Knowledge of insurance and billing

Medical terminology

Job description

A healthcare organization is seeking a Patient Access Representative to manage administrative duties in the patient intake process. The role involves interacting with patients, processing check-ins, validating insurance, and scheduling appointments. Candidates should have customer service experience and knowledge of medical terminology and billing practices. Join a team dedicated to delivering high-quality care and contributing to a legacy of innovation. The position offers competitive pay ranging from $23.90 to $32.07 per hour.