Patient Access & Case Coordinator

Artech Information System LLC; Monroeville (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading IT staffing firm is seeking customer service representatives to handle inbound calls from patients and healthcare providers. The role involves case management, coordinating access to therapies, and efficient data entry. Candidates should possess strong communication and organizational skills, be detail-oriented, and have a working knowledge of Microsoft Office. Experience in health insurance is a plus but not required. This position provides a great opportunity to join a reputable firm, emphasizing a supportive work environment.

Qualifications

• Experience handling inbound calls from patients and healthcare providers.
• Ability to communicate effectively both orally and in writing.
• Proficiency in using standard office equipment.

Responsibilities

• Responsible for customer service and case management.
• Coordinate access to therapies through healthcare providers.
• Process incoming enrollment forms and follow up for missing information.

Skills

Excellent Communication skills

Organized

Good Data Entry Skills

Strong interpersonal skills

Attention to detail

Tools

Microsoft Office

Job description

A leading IT staffing firm is seeking customer service representatives to handle inbound calls from patients and healthcare providers. The role involves case management, coordinating access to therapies, and efficient data entry. Candidates should possess strong communication and organizational skills, be detail-oriented, and have a working knowledge of Microsoft Office. Experience in health insurance is a plus but not required. This position provides a great opportunity to join a reputable firm, emphasizing a supportive work environment.