Call Center Representative

Community-Health-Care; Tacoma (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid vacation

Sick leave

12 paid holidays

Life insurance

Flexible Spending Account

Continuing Education

Employee Assistance Program

Job summary

Community Health Care in Tacoma, WA is seeking a Call Center Representative to join our clinics. The role involves handling receptionist tasks, scheduling appointments, checking in patients, and assisting with billing information and patient accounts.

Ideal candidates have a High School Diploma and at least 1 year of relevant experience. We offer a competitive benefits package including medical and dental coverage, paid leave, and professional development opportunities.

Qualifications

• High school diploma required, 1 year of medical receptionist or call center experience.
• Ability to handle billing questions and register patients.

Responsibilities

• Answer and screen phone calls and route to appropriate staff.
• Schedule patient appointments and check in patients.
• Obtain billing information and assist with patient accounts.
• Maintain medical charts and assist with registration forms.

Skills

Customer service

Communication skills

Phone screening

Education

High School Diploma

Job description

Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all.We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!We are looking for Call Center Representative to join our clinics! The Call Center Representative is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages, scheduling patient appointments, checking in patients, obtains billing information, providing patient account assistance, plus maintaining medical charts. They also assist patients with filling out information for registration, letters, medical records, and insurance forms.High School Diploma plus 1 year experience as a Medical Receptionist/Medical Call Center Representative or combination of relevant experience and education.We encourage anyone with a relevant combination of education and experience to apply.