Call Center Representative (41407)

Community Health Care; Tacoma (WA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Vacation

Sick Leave

12 Paid Holidays

Life Insurance

Flexible Spending Account

Continuing Education

Employee Assistance Program

Job summary

Community Health Care in Tacoma, WA is seeking a full-time Call Center Representative to join our clinics. The role involves receptionist and clerical duties, scheduling patient appointments, and assisting with billing and registration.

Qualifications include a High School Diploma or GED and at least 1 year of Medical Receptionist/Call Center experience or a relevant combination of education and experience. We offer a comprehensive benefits package and a mission-driven work environment.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Receptionist duties including answering and screening calls, scheduling patient appointments, and checking in patients.
• Obtain billing information and provide patient account assistance.
• Maintain medical charts and assist with registration, letters, medical records, and insurance forms.

Education

High School Diploma or GED

Job description

Job Details: Job Location: Administration Office - Tacoma, WA, Position Type: Full Time, Education Level: High School Diploma or GED, Salary Range: $20.88 - $29.82Hourly, Job Shift: Monday - Friday - 8:00am to 5:00pm, Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.

We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all.

We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!

We are looking for Call Center Representative to join our clinics! The Call Center Representative is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages, scheduling patient appointments, checking in patients, obtains billing information, providing patient account assistance, plus maintaining medical charts. They also assist patients with filling out information for registration, letters, medical records, and insurance forms.

Qualifications: High School Diploma plus 1 year experience as a Medical Receptionist/Medical Call Center Representative or combination of relevant experience and education.

We encourage anyone with a relevant combination of education and experience to apply.