Patient Access Specialist: Billing & Registration

Medical University of South Carolina; North Carolina; On-site; USD 21,000 - 34,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing. The role emphasizes excellent customer service while guiding patients through payment options, funding sources, and financial assistance programs.

The position requires data accuracy, proficiency with registration systems, and the ability to coordinate with insurance providers and payers to maximize reimbursement.

Qualifications

• High School Diploma plus 2 years of customer service experience.
• Patient Access Certification preferred.
• 1 year of relevant experience in a medical office or hospital preferred.

Responsibilities

• Verify and prepare patient accounts for inpatient and outpatient billing.
• Set up payment arrangements and assist with financial funding sources.
• Collect and post payments and reconcile receipts.
• Maintain up-to-date knowledge of payer requirements and billing procedures.
• Assist patients with MSP, pre-certifications, and referrals as needed.

Skills

Excellent customer service

Communication

Data entry

Microsoft Office

Typing 35–40 wpm

Regulatory knowledge

Education

High School Diploma + 2 years customer service

Patient Access Certification (preferred)

1 year experience in medical office/hospital (preferred)

Tools

Registration systems

Real Time Eligibility

MyQuest / NOW OURDAY

Job description

Medical University of South Carolina is seeking a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing. The role emphasizes excellent customer service while guiding patients through payment options, funding sources, and financial assistance programs.

The position requires data accuracy, proficiency with registration systems, and the ability to coordinate with insurance providers and payers to maximize reimbursement.