Patient Access & Billing Specialist

Medical University of South Carolina; Ashley (Luzerne County); On-site; USD 21,000 - 34,000; Full time

Job summary

Medical University of South Carolina seeks a Patient Access Associate to verify patient demographics and insurance information for inpatient and outpatient billing. You will assist in identifying funding sources, helping patients arrange payment plans, and applying assistance programs as needed.

The role requires strong customer service, knowledge of insurance benefits, and proficiency with office software. Evening/weekend availability may be required in a busy hospital setting.

Qualifications

• Associate Degree or High School Diploma with 2 years customer service experience required.
• Patient Access Certification preferred.
• 1 year relevant experience in a medical office or hospital preferred.

Responsibilities

• Verifies/demographics and insurance information for all patients to maximize payment.
• Assists in determining funding sources and prepayment requirements; informs patients of financial responsibilities.
• Posts payments accurately and reconciles receipts; handles payment arrangements when needed.
• Communicates effectively with patients, providers and payers; assists with confidentiality and regulatory forms.

Skills

Customer service

Communication

Negotiation

Insurance knowledge

Microsoft Office

Typing 35–40 wpm

Detail orientation

Multitasking

Weekend availability

Education

Associate Degree or High School Diploma with 2 years customer service experience

Patient Access Certification (preferred)

1 year hospital/medical office experience preferred

Tools

Microsoft Office

Job description

Medical University of South Carolina seeks a Patient Access Associate to verify patient demographics and insurance information for inpatient and outpatient billing. You will assist in identifying funding sources, helping patients arrange payment plans, and applying assistance programs as needed.

The role requires strong customer service, knowledge of insurance benefits, and proficiency with office software. Evening/weekend availability may be required in a busy hospital setting.