Patient Access & Billing Specialist

Medical University of South Carolina; Charleston (SC); On-site; USD 25,000 - 33,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access Associate to support inpatient and outpatient billing processes with strong customer service and accurate data entry.

You will verify demographics and insurance information, determine eligibility, arrange payment plans, assist with financial assistance programs, and collect copayments while maintaining compliance and quality standards.

Qualifications

• Associate Degree or High School Diploma with 2 years of customer service experience.
• Patient Access Certification (preferred).
• One year relevant experience in a medical office or hospital preferred.

Responsibilities

• Obtains/ confirms and enters/ updates demographic and insurance information for all patients.
• Verifies insurance coverage and eligibility; determines benefits and referrals.
• Collects patient payments and educates on financial responsibilities; coordinates payment arrangements.
• Registers patients during downtime and ensures data accuracy in systems.
• Performs service recovery and supports patient financial counseling as needed.

Skills

Customer service

Verbal communication

Negotiation

Insurance knowledge

MS Office

Typing 35-40 wpm

Multitasking

Medical terminology

Education

Associate Degree

High School Diploma

Patient Access Certification

Tools

Microsoft Office

Job description

Medical University of South Carolina is seeking a Patient Access Associate to support inpatient and outpatient billing processes with strong customer service and accurate data entry.

You will verify demographics and insurance information, determine eligibility, arrange payment plans, assist with financial assistance programs, and collect copayments while maintaining compliance and quality standards.