Patient Access & Billing Specialist

MUSC Health; Summerville (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access Associate to verify patient demographics and insurance for inpatient and outpatient billing, maximizing payment for services. You will review payment methods, assist with payment plans, and help patients apply for financial assistance.

You will collect copayments, coordinate funding sources, and support accurate data entry in registration systems while maintaining excellent customer service and regulatory compliance.

Qualifications

• Associate degree or high school diploma with 2 years of customer service experience.
• Patient Access Certification preferred.
• One year relevant experience in a medical office or hospital preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and verify demographic and insurance information for all patients.
• Verify insurance coverage and determine funding options.
• Collect and post payments and reconcile receipts.
• Assist in setting up payment arrangements and applying for assistance programs.
• Perform service recovery at the point of service.

Skills

Customer service

Communication skills

Insurance knowledge

Office software

Typing speed

Multitasking

Time management

Interpersonal skills

Adaptability

Weekend shifts

Manual dexterity

Education

Associate degree or HS diploma

Patient Access Certification

Medical office experience

Job description

Medical University of South Carolina is seeking a Patient Access Associate to verify patient demographics and insurance for inpatient and outpatient billing, maximizing payment for services. You will review payment methods, assist with payment plans, and help patients apply for financial assistance.

You will collect copayments, coordinate funding sources, and support accurate data entry in registration systems while maintaining excellent customer service and regulatory compliance.