Patient Access Specialist — Billing & Registration

MUSC Health; Johns Island (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Medical University Hospital Authority (MUHA) seeks a Patient Access Associate responsible for verifying patient information, registering patients, and guiding them through billing processes. The role emphasizes accurate data entry, insurance coordination, and timely communication with patients about coverage and payment options.

The position requires strong customer service, knowledge of insurance benefits, and proficiency with office software.

Qualifications

• Associate degree or high school diploma with 2 years of customer service experience.
• Customer service experience in medical setting preferred.
• Patient Access Certification is a plus.

Responsibilities

• Enter and verify demographics and insurance information for patients.
• Verify insurance coverage and obtain authorizations as required.
• Collect patient payments and reconcile receipts.
• Discuss payment arrangements and funding options with patients.

Skills

Customer service

Communication skills

Negotiation techniques

Insurance knowledge

Microsoft Office

Typing 35–40 wpm

Eye-hand coordination

Office equipment

Medical terminology

Multitasking

Weekend availability

Walking

Education

Associate degree

High school diploma

Patient Access Certification (preferred)

Customer service experience

Tools

Microsoft Office

Job description

Medical University Hospital Authority (MUHA) seeks a Patient Access Associate responsible for verifying patient information, registering patients, and guiding them through billing processes. The role emphasizes accurate data entry, insurance coordination, and timely communication with patients about coverage and payment options.

The position requires strong customer service, knowledge of insurance benefits, and proficiency with office software.