Patient Access & Billing Specialist

musc; Summerville (SC); On-site; USD 25,000 - 36,000; Full time

Job summary

MUHA seeks a Patient Access Associate to verify patient demographics and insurance details for inpatient and outpatient billing. You will collect payments, discuss payment options, and assist patients with financial arrangements and assistance programs.

Responsibilities include confirming insurance, updating records, and coordinating with payers to maximize reimbursement while delivering high-level customer service at the point of care.

Qualifications

• Customer service experience in a healthcare setting.
• Ability to verify insurance and determine benefits.
• Experience with patient financing and payment collection.

Responsibilities

• Verify and enter patient demographics and insurance data.
• Explain payment options and assist with payment plans.
• Verify coverage and pre-authorizations; coordinate with payers.
• Collect and post payments accurately; balance cash at shift end.
• Support patients with billing inquiries and resolve issues.

Skills

Customer service

Insurance verification

Cash handling

Billing inquiries

Empathy

Tools

Registration system

Real Time Eligibility

Job description

MUHA seeks a Patient Access Associate to verify patient demographics and insurance details for inpatient and outpatient billing. You will collect payments, discuss payment options, and assist patients with financial arrangements and assistance programs.

Responsibilities include confirming insurance, updating records, and coordinating with payers to maximize reimbursement while delivering high-level customer service at the point of care.