Patient Access Associate I: Registration & Insurance

C002 Medical University Hospital Authority (MUHA); Georgia; On-site; USD 21,000 - 34,000; Full time

Job summary

Medical University Hospital Authority (MUHA) seeks an organized admissions clerk to process patient preadmission and admission data, enter information into the hospital system, and maintain data quality. The role acts as a liaison between patients, financial counselors, and MUHA patient accounting to ensure policy compliance and smooth admissions workflows.

Responsibilities include registration guidance, insurance verification, scheduling coordination, and handling escalated inquiries while

Qualifications

• High school diploma or equivalent; 1 year experience in customer service or health care.
• Ability to interpret and apply financial procedures and regulations.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Assist patients and staff with registration procedures and insurance verification.
• Coordinate patient flow and scheduling, ensuring accurate registration and check-in.
• Handle escalated inquiries and maintain compliance with policies.

Skills

Customer service

Insurance verification

Registration procedures

Patient access workflows

Quality assurance

Education

High school diploma

Tools

Hospital information systems

Word processing

Job description

Medical University Hospital Authority (MUHA) seeks an organized admissions clerk to process patient preadmission and admission data, enter information into the hospital system, and maintain data quality. The role acts as a liaison between patients, financial counselors, and MUHA patient accounting to ensure policy compliance and smooth admissions workflows.

Responsibilities include registration guidance, insurance verification, scheduling coordination, and handling escalated inquiries while