Patient Access & Billing Specialist

MUSC Health; Summerville (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Medical University Hospital Authority (MUHA) is seeking a Patient Access Associate to verify and prepare patient accounts for billing in both inpatient and outpatient settings. The role emphasizes high-level customer service, accurate data entry, and responsive communication with patients and payers.

The position requires handling insurance information, setting up payment arrangements, and assisting with funding options while ensuring compliance with MSP procedures and hospital policies.

Qualifications

• High school diploma required with 2 years of customer service experience.
• Preferred: Patient Access Certification.
• One year of relevant experience in a medical office or hospital.

Responsibilities

• Verify and prepare patient accounts for inpatient and outpatient billing.
• Explain insurance coverage and payment options to patients.
• Collect payments and post receipts accurately.
• Maintain up-to-date knowledge of billing procedures and payer requirements.

Skills

Customer service

Communication

Insurance knowledge

Computer literacy

Typing speed 35–40 wpm

Education

High School Diploma

Patient Access Certification (preferred)

1 year hospital/medical office experience

Tools

Registration systems

Real Time Eligibility tools

MyQuest / NOW OURDAY

Job description

Medical University Hospital Authority (MUHA) is seeking a Patient Access Associate to verify and prepare patient accounts for billing in both inpatient and outpatient settings. The role emphasizes high-level customer service, accurate data entry, and responsive communication with patients and payers.

The position requires handling insurance information, setting up payment arrangements, and assisting with funding options while ensuring compliance with MSP procedures and hospital policies.