Patient Access Specialist - Admissions & Scheduling

Ely‑Bloomenson Community Hospital; Ely (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Generous paid vacation

Medical Insurance Plans

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Health Care and Dependent Care FSA

Disability Insurance

Life and AD&D Insurance

On-site Employer Daycare

Employee Recognition Program

Employee Assistance Program

Job summary

Ely-Bloomenson Community Hospital is seeking a Patient Access Representative to perform general clerical duties related to admission and discharge for inpatients and outpatients. You will support nursing staff with charting, phone calls, and message taking while contributing to exceptional patient service.

The role emphasizes accuracy, customer service, and collaboration with the healthcare team, with a rotating schedule and opportunities for professional growth within EBCH.

Qualifications

• Requires high school diploma or equivalent.
• Experience with Microsoft Office (Outlook) required.

Responsibilities

• Greet and assist patients in a professional and courteous manner.
• Check patients in and out for appointments with accuracy.
• Answer the phone to address inquiries and provide Great Customer Service.
• Document insurance information, personal information, and payment methods.
• Update patient files and appointment information.
• Assist in emergencies by taking information from ambulance services.

Skills

Customer service

Microsoft Office

Phone etiquette

Education

High School Diploma or Equivalent

Medical Secretary / Ward Clerk / Health Unit Coordinator certification

Tools

EPIC

Job description

Ely-Bloomenson Community Hospital is seeking a Patient Access Representative to perform general clerical duties related to admission and discharge for inpatients and outpatients. You will support nursing staff with charting, phone calls, and message taking while contributing to exceptional patient service.

The role emphasizes accuracy, customer service, and collaboration with the healthcare team, with a rotating schedule and opportunities for professional growth within EBCH.