Patient Access & Scheduling Specialist

Erie County Medical Center Corporation; Buffalo (NY); On-site; USD 33,000 - 40,000; Full time

Job summary

Erie County Medical Center Corporation seeks a Patient Access Services Representative to register patients, schedule appointments, verify insurance, determine co-pays, and input data into hospital systems. The role requires strong customer service and HIPAA compliance in a busy clinical setting.

The incumbent will work under supervision, handling multiple duties across outpatient, emergency, and inpatient services while ensuring accurate information flow and payer verification to support

Qualifications

• Minimum of sixty (60) college credit hours or an Associate's Degree.
• High school diploma and one year clerical healthcare experience or related certification.
• Completion of Medical Assistant/Medical Administrative Assistant certificate may substitute for degree hours.

Responsibilities

• Pre-registers or registers patients for various locations using computer systems.
• Schedules patient appointments and collects payer and demographic information.
• Verifies insurance and eligibility; handles preauthorization and billing related tasks.

Skills

Patient registration

Patient scheduling

Insurance verification

HIPAA compliance

Customer service

Communication

Education

60 college credits / Associate's degree

Medical Assistant / Medical Administrative Assistant certificate

Tools

Hospital information systems

Medical billing software

Job description

Erie County Medical Center Corporation seeks a Patient Access Services Representative to register patients, schedule appointments, verify insurance, determine co-pays, and input data into hospital systems. The role requires strong customer service and HIPAA compliance in a busy clinical setting.

The incumbent will work under supervision, handling multiple duties across outpatient, emergency, and inpatient services while ensuring accurate information flow and payer verification to support