Patient Access Specialist — ED & Admissions

FreshDirect LLC; King City (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mee Memorial Healthcare System is seeking a Patient Access Representative to perform admissions activities for pre-admit and on-site registration. You will handle demographic, financial, and insurance data and coordinate with patient experience teams to streamline arrivals.

Responsibilities include completing registration, verifying insurance, processing cash transactions, and supporting ED and outpatient admissions without delaying care, in line with EMTALA and hospital policies.

Qualifications

• Minimum high school diploma required; preferred inpatient/outpatient admissions experience.
• Knowledge of patient accounting or payer processes is a plus.
• Typing speed of 40 wpm or better is preferred.
• Strong organization and clerical skills are essential.
• Familiarity with EMTALA requirements and hospital registration workflows.

Responsibilities

• Interview patients and collect comprehensive demographic and financial information for admission.
• Complete registration, insurance verification, and financial transactions.
• Review electronic intake and Luma forms; confirm outstanding requirements and signatures.
• Register patients in ED/Main Admitting and outpatient areas; adapt workflow to urgency.
• Notify staff when patient is ready to admit; assist with various registration duties.

Skills

Typing 40 wpm

Office organization

Medical terminology

PC literacy

Office equipment knowledge

EMTALA knowledge

Education

High school diploma or equivalent

Tools

Luma forms

Data processing systems

Job description

Mee Memorial Healthcare System is seeking a Patient Access Representative to perform admissions activities for pre-admit and on-site registration. You will handle demographic, financial, and insurance data and coordinate with patient experience teams to streamline arrivals.

Responsibilities include completing registration, verifying insurance, processing cash transactions, and supporting ED and outpatient admissions without delaying care, in line with EMTALA and hospital policies.