Patient Access Specialist: Admissions & Insurance Verification

Emerson Health; Concord (MA); On-site; USD 26,000 - 39,000; Full time

Job summary

Emerson Health is seeking a Patient Access Associate to be the first connection in patient care. You will handle patient registration, admissions, insurance verification, and bed assignments to ensure smooth onboarding and accurate financial processing.

The role supports revenue cycle activities and requires strong communication with patients and clinical staff. A high school diploma is preferred, with 1–3 years of hospital registration or related healthcare billing experience recommended.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of hospital registration, patient access, or healthcare billing experience preferred.
• Certified Healthcare Access Associate (CHAA) preferred.

Responsibilities

• Register patients accurately for hospital and clinical services.
• Coordinate admissions, discharges, and bed assignments.
• Verify insurance coverage and eligibility with third-party payers.
• Collect and enter demographic and financial information into hospital systems.
• Ensure compliance with Medicare and insurance billing regulations.
• Communicate clearly with patients, families, and clinical staff.
• Maintain confidentiality and safeguard sensitive patient information.
• Support revenue cycle processes and help minimize billing errors.

Skills

Patient registration

Insurance verification

Attention to detail

Communication

Confidential information

Team collaboration

Education

High school diploma

Tools

Hospital registration systems

Billing software

Job description

Emerson Health is seeking a Patient Access Associate to be the first connection in patient care. You will handle patient registration, admissions, insurance verification, and bed assignments to ensure smooth onboarding and accurate financial processing.

The role supports revenue cycle activities and requires strong communication with patients and clinical staff. A high school diploma is preferred, with 1–3 years of hospital registration or related healthcare billing experience recommended.