Patient Access Associate I: Frontline Registration

Emerson Hospital; West Concord (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Emerson Hospital in Massachusetts is seeking a Patient Access Associate who will greet patients, register for services, verify insurance, and assist with admissions and bed assignments. You will support accurate data entry, protect patient confidentiality, and contribute to efficient revenue cycle workflows while delivering welcoming service to diverse populations.

This role emphasizes strong communication, attention to detail, and compliance with billing regulations; prior hospital registration

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience in hospital registration, patient access, or healthcare billing preferred.

Responsibilities

• Register patients accurately and efficiently for hospital and clinical services.
• Coordinate patient admissions, discharges, and bed assignments.
• Verify insurance coverage and eligibility with third-party payers.
• Collect and enter demographic and financial information into hospital systems.
• Ensure compliance with Medicare and insurance billing regulations.
• Communicate clearly with patients, families, and clinical staff.
• Maintain confidentiality and safeguard sensitive patient information.
• Support revenue cycle processes and help minimize billing errors.

Skills

Insurance verification

Medicare billing knowledge

Revenue cycle experience

Computer literacy

Attention to detail

Customer service

Confidentiality

English communication

Education

High school diploma or equivalent

Job description

Emerson Hospital in Massachusetts is seeking a Patient Access Associate who will greet patients, register for services, verify insurance, and assist with admissions and bed assignments. You will support accurate data entry, protect patient confidentiality, and contribute to efficient revenue cycle workflows while delivering welcoming service to diverse populations.

This role emphasizes strong communication, attention to detail, and compliance with billing regulations; prior hospital registration