Patient Access Specialist – $3.5k Sign-On Bonus

UCLA Health and David Geffen School of Medicine; Charlottesville (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Health Saving Plans

Flexible Spending Accounts

Education support

Disability coverage

Job summary

UVA Health is seeking a Patient Access Specialist to ensure accurate registration, check-in, and patient experience in a fast-paced environment in Charlottesville, VA. The role emphasizes precision, empathy, and calm execution under pressure to support care teams and revenue cycle readiness.

The starting base rate is $17.50/hr, with a sign-on bonus of $3,500 for eligible employees, and compensation determined by experience and education.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Provide exceptional customer service across in person and telephone interactions, setting the tone for each visit.
• Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.
• Perform verification functions aligned with scheduling/registration standards and unit guidelines.
• Complete visit documentation activities accurately and within expected timeframes.
• Provide patients with paper and electronic tools required by clinical teams to help the visit run smoothly.

Skills

Customer service

Registration

Insurance verification

Documentation

Communication

Education

High School diploma or equivalent

Job description

UVA Health is seeking a Patient Access Specialist to ensure accurate registration, check-in, and patient experience in a fast-paced environment in Charlottesville, VA. The role emphasizes precision, empathy, and calm execution under pressure to support care teams and revenue cycle readiness.

The starting base rate is $17.50/hr, with a sign-on bonus of $3,500 for eligible employees, and compensation determined by experience and education.