Patient Access Specialist — Sign-On Bonus Eligible

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Disability Coverage

Flexible Spending Accounts

Education support

Job summary

UVA Health, part of The Rector & Visitors of the University of Virginia, seeks a Patient Access Specialist in Charlottesville to ensure accurate registration and a smooth patient experience across in-person and phone interactions.

Your role includes collecting demographics and insurance details, performing verification per guidelines, and delivering paper and electronic tools to patients to support efficient visits. Starting pay is $17.50/hr with a $3,500 sign-on bonus for a two-year commitment.

Qualifications

• High School Diploma or equivalent required.
• No prior experience required.
• Strong customer service and communication skills.

Responsibilities

• Provide exceptional customer service across in-person and phone interactions.
• Collect and confirm demographic and insurance information for registration.
• Perform verification aligned with scheduling standards and guidelines.
• Complete visit documentation accurately and on time.
• Provide patients with paper and electronic tools for care visits.

Skills

Customer service

Communication skills

Attention to detail

Empathy

Multitasking

Education

High School Diploma

Job description

UVA Health, part of The Rector & Visitors of the University of Virginia, seeks a Patient Access Specialist in Charlottesville to ensure accurate registration and a smooth patient experience across in-person and phone interactions.

Your role includes collecting demographics and insurance details, performing verification per guidelines, and delivering paper and electronic tools to patients to support efficient visits. Starting pay is $17.50/hr with a $3,500 sign-on bonus for a two-year commitment.