Patient Access Specialist — Frontline Financial Counseling

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Long-term and Short-term Disability

Retirement Savings

Health Savings Plans

Flexible Spending Accounts

Certification and education support

Generous Paid Time Off

Job summary

UVA Health in Charlottesville is seeking a Patient Access Specialist to perform registration, insurance scheduling and billing duties across multiple locations, using independent judgment. The role includes financial screening responsibilities and serving as the first point of contact for financial assistance.

The starting base rate is $17.50/hour, with a $3,500 sign-on bonus contingent on a 2-year commitment.

Qualifications

• Education: High School Graduate or Equivalent.
• Experience: No experience required.
• Licensure: None required.

Responsibilities

• Demonstrates exceptional customer service both for in-person and telephone activities.
• Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines.
• Receives funds issues receipts balances cash journals and makes deposits.
• Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities.
• Performs area-specific support activities.
• Demonstrates engagement in the work team and goals of the Revenue Cycle.
• In addition to the above job responsibilities, other duties may be assigned.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma

Tools

Billing systems

Job description

UVA Health in Charlottesville is seeking a Patient Access Specialist to perform registration, insurance scheduling and billing duties across multiple locations, using independent judgment. The role includes financial screening responsibilities and serving as the first point of contact for financial assistance.

The starting base rate is $17.50/hour, with a $3,500 sign-on bonus contingent on a 2-year commitment.