Patient Access Specialist

Virginia Mason Franciscan Health; Seattle (WA); On-site; USD 72,352,000 - 102,210,000; Full time

Job summary

Virginia Mason Franciscan Health in Seattle, WA is seeking a Patient Access Representative to manage administrative duties in the patient intake process, following established guidelines. You will interact with patients in person and by phone, handle check-in/out, collect data and payments, validate insurance, schedule appointments, and process referrals and authorizations.

Strong customer service, critical thinking, and knowledge of insurance terminology are essential to ensure a seamless

Qualifications

• One year of customer service work experience.

Responsibilities

• Registers and checks patients in/out.
• Verifies demographics and insurance information; escalates non-complex issues as needed.
• Performs routine insurance eligibility verifications.
• Records non-clinical charges and handles payments.

Skills

Customer service

Communication

Job description

Virginia Mason Franciscan Health in Seattle, WA is seeking a Patient Access Representative to manage administrative duties in the patient intake process, following established guidelines. You will interact with patients in person and by phone, handle check-in/out, collect data and payments, validate insurance, schedule appointments, and process referrals and authorizations.

Strong customer service, critical thinking, and knowledge of insurance terminology are essential to ensure a seamless