Patient Access Specialist

CommonSpirit Health; Gig Harbor (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative to manage patient intake in our clinic, ensuring accurate data collection and smooth front-desk operations.

In this role you will check in/out patients, collect payments, validate insurance, schedule appointments, and process referrals. Strong customer service, attention to detail, and basic medical terminology are essential for delivering high-quality care.

Qualifications

• One year of customer service experience.
• Familiarity with insurance and medical terminology preferred.

Responsibilities

• Registers and checks patients in/out.
• Verifies demographic and insurance information, including guardians for minors.
• Performs routine insurance eligibility verifications.
• Records non-clinical charges and handles payments.
• Schedules appointments and processes referrals and authorizations.

Skills

Customer service

Insurance knowledge

Medical terminology

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative to manage patient intake in our clinic, ensuring accurate data collection and smooth front-desk operations.

In this role you will check in/out patients, collect payments, validate insurance, schedule appointments, and process referrals. Strong customer service, attention to detail, and basic medical terminology are essential for delivering high-quality care.