Patient Access Specialist

Community Health Centers of the Central Coast; San Luis Obispo, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

The Receptionist at Community Health Centers of the Central Coast will greet patients, manage provider schedules, and assist with the registration process to ensure smooth access to care. The role supports cashiering, collects co-pays, and verifies patient information in the practice management system.

Under supervision, the receptionist will maintain professionalism, accuracy, HIPAA compliance, and a courteous, organized approach to a fast-paced healthcare environment in California.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience, preferably in medical setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology desirable.

Responsibilities

• Greet patients in a professional and courteous manner.
• Manage provider schedules to ensure access and efficiency.
• Assist patients through the registration process and collect payments.
• Verify information in the practice management system and handle cashiering duties.
• Schedule and confirm appointments; maintain accurate payer data and eligibility.

Skills

Customer service

Verbal communication

Written communication

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office

EHR

Job description

The Receptionist at Community Health Centers of the Central Coast will greet patients, manage provider schedules, and assist with the registration process to ensure smooth access to care. The role supports cashiering, collects co-pays, and verifies patient information in the practice management system.

Under supervision, the receptionist will maintain professionalism, accuracy, HIPAA compliance, and a courteous, organized approach to a fast-paced healthcare environment in California.