Patient Services Specialist I

CommonSpirit Health; Arroyo Grande (CA); On-site; USD 71,635,000 - 91,035,000; Full time

Job summary

CommonSpirit Health's Pacific Central Coast Health Centers are seeking a Patient Services Professional to be the welcoming voice and frontline administrative support, ensuring seamless patient experiences and efficient clinic operations.

You will manage phone customer service, schedule appointments, verify demographics and insurance, process referrals and authorizations, and handle pre-registrations and other clerical tasks while protecting sensitive data.

Qualifications

• Prior customer related service experience is required.
• Excellent communication and attention to detail.
• Strong organizational skills and proficiency with clinic systems.

Responsibilities

• Manage phone customer service and appointment scheduling.
• Verify demographics and insurance information.
• Process referrals and authorizations.
• Handle pre-registrations and other clerical tasks.
• Protect patient data and maintain confidentiality.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

System proficiency

Job description

CommonSpirit Health's Pacific Central Coast Health Centers are seeking a Patient Services Professional to be the welcoming voice and frontline administrative support, ensuring seamless patient experiences and efficient clinic operations.

You will manage phone customer service, schedule appointments, verify demographics and insurance, process referrals and authorizations, and handle pre-registrations and other clerical tasks while protecting sensitive data.