Patient Services Associate I: Welcoming Front Desk & Admin

Dignity Health; Arroyo Grande (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Dignity Health is seeking a Patient Services Professional for its Pacific Central Coast Health Centers in California. This role focuses on welcoming patients, providing central administrative support, and ensuring efficient clinic operations.

You will handle phone inquiries, scheduling, and confidential patient information to support quality care. Responsibilities include processing referrals, authorizations, pre-registrations, and related clerical duties, while maintaining high service

Qualifications

• Prior customer service experience is required.

Responsibilities

• Manage phone-based customer service and scheduling for patients.
• Distribute communications and handle patient demographics, insurance verification, and appointments.
• Process referrals, authorizations, pre-registrations and other clerical tasks while protecting patient data.

Skills

Customer service experience

Job description

Dignity Health is seeking a Patient Services Professional for its Pacific Central Coast Health Centers in California. This role focuses on welcoming patients, providing central administrative support, and ensuring efficient clinic operations.

You will handle phone inquiries, scheduling, and confidential patient information to support quality care. Responsibilities include processing referrals, authorizations, pre-registrations, and related clerical duties, while maintaining high service