Patient Access Specialist

Capital Health; Pennsylvania; On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Retirement Savings Plan

Life Insurance

Paid Time Off

Job summary

Capital Health in Newtown, PA seeks a full-time Patient Reception Representative for a day shift in a specialty practice. You will handle front-desk duties, greet patients, collect demographics and insurance details, schedule visits and tests, and support billing processes at check-in and checkout.

The role requires healthcare experience and strong communication skills. The position emphasizes HIPAA compliance, accurate data entry, and courteous patient interactions in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills; basic Microsoft Office skills; Excel familiarity.

Responsibilities

• Answer phones promptly and route calls appropriately.
• Schedule and cancel appointments and outpatient tests.
• Register patients and collect demographics and insurance information.
• Collect co-payments and balances at check-in and check-out.
• Maintain HIPAA compliance and patient privacy.
• Process referrals and pre-authorizations as needed.

Skills

Communication skills

Interpersonal skills

Medical terminology

Telephone etiquette

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health in Newtown, PA seeks a full-time Patient Reception Representative for a day shift in a specialty practice. You will handle front-desk duties, greet patients, collect demographics and insurance details, schedule visits and tests, and support billing processes at check-in and checkout.

The role requires healthcare experience and strong communication skills. The position emphasizes HIPAA compliance, accurate data entry, and courteous patient interactions in a fast-paced environment.