Patient Access Specialist

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Registration Clerk to obtain accurate patient demographics and assist with admissions. You will communicate billing policies, verify insurance, and coordinate authorizations for services as needed.

The role requires a high school diploma and at least 1 year of clerical or insurance experience, along with strong English communication and customer service skills.

Qualifications

• High school diploma or equivalent required.
• 1 year experience with Microsoft Windows preferred.
• Insurance/clerical experience preferred.
• English reading/writing and speaking required.

Responsibilities

• Query EAD and enter patient demographics in the computer system.
• Communicate the hospital's Collection Policy and collect outstanding balances and payments.
• Verify insurance benefits and obtain prior authorizations for payers that require pre-authorization.
• Obtain physician orders to support services rendered.
• Assist insurance companies, physician offices, and other hospital departments with patient information, etc.

Skills

Communication

Typing

Data entry

Customer service

Education

High school diploma

Tools

Microsoft Windows

Job description

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Registration Clerk to obtain accurate patient demographics and assist with admissions. You will communicate billing policies, verify insurance, and coordinate authorizations for services as needed.

The role requires a high school diploma and at least 1 year of clerical or insurance experience, along with strong English communication and customer service skills.