PATIENT ACCESS SPECIALIST

Premier Health; Dayton (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Premier Health in Dayton, OH is seeking a Patient Access Specialist/Registration to support financial counseling, scheduling, and patient registration. The role involves processing admissions, verifying coverage, collecting payments, and ensuring compliance with hospital policies in a fast-paced environment.

Ideal candidates have 1–3 years in customer service or hospital/clinic settings, strong computer skills, and the ability to work varied shifts, including weekends and holidays.

Qualifications

• Must demonstrate excellent customer service and empathy.
• Proficient with Windows-based computers and at least 25 wpm typing.
• Ability to verify insurance and collect payments.

Responsibilities

• Provide financial counseling to patients and families.
• Collect co-pays and deductibles; discuss financial assistance options.
• Register patients with admission/registration systems; schedule appointments.
• Enter all relevant financial and demographic data into the ADT system.
• Verify insurance benefits and generate ABN forms.
• Review orders for compliance and process MSP.
• Obtain financial and treatment consents and arrange pre-certifications when applicable; ensure regulatory compliance.
• Maintain patient confidentiality and privacy at all times.

Skills

Customer service

Time management

Interpersonal skills

Education

High School diploma or GED

Associates Degree preferred

Job description

## PATIENT ACCESS SPECIALISTDAYTON, OHIO, UNITED STATESApply NowUse AI to find out how well you match with this jobJob ID: 112264Facility: Miami Valley HospitalCategory: Customer Service**MIAMI VALLEY HOSPITAL NORTH****PATIENT ACCESS SPECIALIST / REGISTRATION****PRIMARILY DAY SHIFT, W/ VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION (MUST BE ABLE TO WORK ANY SHIFT)****FULL TIME / 80 HOURS PER EVERY TWO WEEKS.**The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements. The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.EducationMinimum Level of Education Required: High School completion / GEDAdditional requirements:Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.Licensure/Certification/RegistrationMedical Terminology certification preferred. ExperienceMinimum Level of Experience Required: 1 - 3 years of job-related experiencePreferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.