SUPERVISOR - PATIENT ACCESS

Premier Health; Dayton (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Premier Health in Dayton, OH seeks a Supervisor of Patient Access to manage daily operations of the patient access unit and ensure timely collection of demographics, financial data, and regulatory information. The role includes negotiating payment plans and referring patients to assistance programs, with responsibility for budget and policy documentation.

The ideal candidate has 1–3 years of experience in a similar role, strong analytical skills, and proficiency with Microsoft Office.

Qualifications

• High School completion or GED required.
• Associates degree preferred.
• HFMA CRCR certification within two years of role.
• 1–3 years of job-related experience.
• 2–4 years customer service experience.
• Experience in Microsoft Office; knowledge of healthcare laws and EMR systems preferred.

Responsibilities

• Oversee daily operations of the patient access unit.
• Ensure timely collection of demographics, financial, and regulatory information.
• Manage patient co-pays, deductibles, and coinsurance balances.
• Negotiate payment arrangements and refer to financial assistance programs.
• Prepare statistical reports, budgets, and policies/procedures.

Skills

Decision Quality

Managing Work

Total Work Systems

Interpersonal Savvy

Manager Relationships

Directing Others

Analytical Skills

Strategic Thinking

Project Management

Problem Solving

Communication

Education

High School Diploma

Associates Degree

Tools

Microsoft Office

Job description

## SUPERVISOR - PATIENT ACCESSDAYTON, OHIO, UNITED STATESApply NowUse AI to find out how well you match with this jobJob ID: 112166Facility: Miami Valley Hospital NorthCategory: Management**MIAMI VALLEY HOSPITAL NORTH****SUPERVISOR OF PATIENT ACCESS****VARIED, FLEX, FLOAT, MUST BE AVAILABLE TO WORK ON CALL TO COVER ALL SHIFTS AS NEEDED****FULL TIME / 80 HOURS PER PAY PERIOD****SOME TRAVEL MAY BE REQUIRED FOR THIS POSITION**## ## The Supervisor of Patient Access is responsible for the daily operations of the assigned unit. This position is responsible for timely collection of demographics, financial, and regulatory information to assess the hospital’s financial and compliance risk related to the delivery of patient care. These functions include timely collection of patient co-pays, deductible, and coinsurance balances, negotiating acceptable payment arrangements or medical bank financing and/or evaluating and referral to public assistance programs. This position is also responsible for the statistical, budget, and policy and procedure manual preparations.## The Supervisor of Patient Access Services demonstrates Decision Quality (17), Managing Work (35), and has a knowledge of Total Work Systems (63). The Supervisor must possess Interpersonal Savvy (31), good Manager (Boss) Relationships (4), and be effective in Directing others (20). The supervisor must know and understand the hospital’s financial policies and can direct staff to apply this knowledge to the patient. Must demonstrate strong analytical skills, be a visionary/strategist, and possess strong project management skills. Must be process oriented and take ownership of projects and outcomes. Must demonstrate being proactive in problem solving. Must possess interpersonal savvy to be able to relate and communicate with multiple levels of people possessing different skill sets including subordinate staff, clinicians, and physicians. Must be flexible with work hours to meet demands of a 24/7 operation.## **Education**## **Minimum Level of Education Required:** High School completion / GED## **Additional requirements:*** ## **Preferred educational qualifications**: Associates degree## **Licensure/Certification/Registration*** ## HFMA CRCR within two years of role.#### **Experience**## **Minimum Level of Experience Required:** 1 - 3 years of job-related experience## **Prior job title or occupational experience:** 2-4 years customer service experience## **Prior specific functional responsibilities:** Experience in Microsoft Office## **Preferred** **experience:** Knowledge of healthcare laws and working in hospital EMR systems.