Patient Access & Financial Counseling Specialist

Premier Health; Dayton (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Premier Health in Dayton, OH is seeking a Patient Access Specialist/Registration to support financial counseling, scheduling, and patient registration. The role involves processing admissions, verifying coverage, collecting payments, and ensuring compliance with hospital policies in a fast-paced environment.

Ideal candidates have 1–3 years in customer service or hospital/clinic settings, strong computer skills, and the ability to work varied shifts, including weekends and holidays.

Qualifications

• Must demonstrate excellent customer service and empathy.
• Proficient with Windows-based computers and at least 25 wpm typing.
• Ability to verify insurance and collect payments.

Responsibilities

• Provide financial counseling to patients and families.
• Collect co-pays and deductibles; discuss financial assistance options.
• Register patients with admission/registration systems; schedule appointments.
• Enter all relevant financial and demographic data into the ADT system.
• Verify insurance benefits and generate ABN forms.
• Review orders for compliance and process MSP.
• Obtain financial and treatment consents and arrange pre-certifications when applicable; ensure regulatory compliance.
• Maintain patient confidentiality and privacy at all times.

Skills

Customer service

Time management

Interpersonal skills

Education

High School diploma or GED

Associates Degree preferred

Job description

Premier Health in Dayton, OH is seeking a Patient Access Specialist/Registration to support financial counseling, scheduling, and patient registration. The role involves processing admissions, verifying coverage, collecting payments, and ensuring compliance with hospital policies in a fast-paced environment.

Ideal candidates have 1–3 years in customer service or hospital/clinic settings, strong computer skills, and the ability to work varied shifts, including weekends and holidays.