PATIENT ACCESS SPECIALIST- HIGH SCHOOL

Premier Health Partners; MIDDLETOWN (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Atrium Medical Center is seeking a Patient Access Specialist for a high school student position in the Patient Access Services department. The role involves direct patient interaction, data entry, and financial screening to support patient access operations.

The candidate should have strong communication skills, be able to multitask, and maintain confidentiality. Training will cover hospital policies, insurance verification, and compliance requirements.

Qualifications

• No formal degree required; position is for high school students (or equivalent) seeking work experience.
• Must be able to multi-task and manage time effectively in a fast-paced hospital environment.
• Excellent verbal and listening communication skills are essential.
• Ability to protect patient confidentiality and demonstrate professional demeanor under pressure.

Responsibilities

• Assist with patient registration, scheduling, and data entry into the ADT system.
• Collect co-pays and deductibles; provide financial counseling education.
• Verify insurance benefits and obtain pre-certifications when applicable.
• Prepare and process ABN, MSP, and required consents; ensure compliance with regulations.
• Communicate with patients, physicians, and staff to ensure accurate financial clearance.

Skills

Customer service

Multi-tasking

Verbal communication

Professional demeanor

Interpersonal savvy

Time management

Education

High School student status

Minimum 8th grade

Attendance in Vocational or High School

Tools

Windows-based computer skills

Typing 25 wpm

Job description

Position: Patient Access Specialist- High School Student
Department: Patient Access Services
Shift: Varies/ Flex Float/ Weekends & Holidays
Status: PRN/ 8 hours per pay period
Facility: Atrium Medical Center
The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.
The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.
Education
Minimum Level of Education Required: No requirement

• At least 8th grade
• Attendance in Vocational or High School
• Age> 16

Additional Requirements

• Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.
• Required to work within the scope of State and Federal minor labor and wage and hour limitations.

Licensure/Certification/Registration

• Medical Terminology certification preferred.

Experience
Minimum Level of Experience Required: No prior job-related work experience
Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.
Knowledge/Skills

• Ability to perform a variety of tasks, often changing assignments on short notice.
• Must be adept at multi-tasking.
• Will be required to learn and work with multiple software/hardware products to be used during the course of an average work day.
• Must possess excellent verbal and listening communication skills.
• Must be able to maintain a professional demeanor in stressful situations.
• Must be adept with machinery typically found in a business office environment.
• Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance.
• Able to build productive relationships with all contacts.
• Must be able to complete Medicare Compliance training within 90 days of hire.
• Prefer minimally one-year experience in a hospital, medical office/clinic, or insurance company.
• Overall knowledge of third party collections, registration, billing and contracts is preferred.