PATIENT ACCESS SPECIALIST

Premier Health Partners; Dayton (OH); On-site; USD 36,000 - 48,000; Part time

Job summary

Premier Health Partners is seeking a Patient Access Specialist / Registration at Miami Valley Hospital North. This part-time role covers a 40-hour period every two weeks with day shifts, flexibly rotating to evenings, weekends and holidays.

Responsibilities include financial counseling, registering patients, and entering data into the ADT system. Minimum requirement is High School completion or GED; an Associate's degree is preferred.

Qualifications

• Minimum education: High School completion or GED.
• Associates Degree preferred in healthcare or related field.
• Proficient in Windows-based computer technology; typing at least 25 wpm.
• 1–3 years of job-related experience; customer service preferred.

Responsibilities

• Register patients and collect demographic/financial information in the ADT system.
• Verify insurance benefit information and obtain pre-certifications when applicable.
• Provide financial counseling and collect co-pays/deductibles; discuss financial assistance.

Skills

Customer service

Patience

Composure

Compassion

Interpersonal savvy

Time management

Customer focus

Deal with ambiguity

Education

High School diploma or GED

Associates Degree preferred

Tools

Windows-based computer technology

Typing 25 wpm

Job description

MIAMI VALLEY HOSPITAL NORTH

PATIENT ACCESS SPECIALIST / REGISTRATION

PRIMARILY DAY SHIFT, W/ VARIED SHIFTS, FLEX, FLOAT, WEEKENDS, HOLIDAYS ROTATION (MUST BE ABLE TO WORK ANY SHIFT)

PART TIME / 40 HOURS PER EVERY TWO WEEKS.

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

Education

Minimum Level of Education Required: High School completion / GED

Additional Requirements

Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.

Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.

Licensure/Certification/Registration

Medical Terminology certification preferred.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.